FAQs

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Answers to our most common questions

We're here to help. Get quick answers to your questions about our products and services.

Do you offer door hanging as a service?

We do not hang doors but we are happy to refer you to one of our partners if they are located in your state

What is a sidelight?

Yes. We ship orders worldwide. See more information from other shipping related FAQ questions.

What is a transom?

Yes. We ship orders worldwide. See more information from other shipping related FAQ questions.

What do you mean by inswing or outswing?

Yes. We ship orders worldwide. See more information from other shipping related FAQ questions.

What do you mean by doorjam width?

Yes. We ship orders worldwide. See more information from other shipping related FAQ questions.

What is your return policy?
  • We offer 100% return within 48 hours of your purchase.
  • We offer 50% return once manufacturing has begun.
  • Once our door has shipped we do not offer a return given the highly custom nature of our business

What is your warranty?

Our warranty is 1 year manufacturer warranty.

Terms and Conditions for Purchase

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